Delhi
10th July 2026
Dear Sir/Ma'am,
Greetings from RATA Delhi!
We are pleased to invite you to our upcoming Online Webinar under Skillathon 2026 on:
????Leveraging Interpersonal Skills for Effective Complaint Resolution & Strategic Customer Recovery
???? 10th July 2026
⏰ 1:00 PM – 2:30 PM
???? Speaker: Mr. Anit Ankur
Founder & CEO, GWI-TESG
Chairman, Mount Litera Zee School, Hazaibagh
Key Highlights:
* Better communication with customers
* Handle complaints politely and confidently
* Listen and understand customer concerns
* Solve problems effectively
* Turn unhappy customers into happy customers
* Build trust and strong customer relationships
* Improve customer satisfaction
* Learn practical customer recovery skills
* Manage difficult conversations professionally
* Deliver excellent cu…
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